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Critical Communication

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Thank You Public Service & EMS Professionals

Public Service Recognition Week was established in 1985 to honor more than 23 million federal, state, local, and tribal government employees who protect, support, and educate our communities. Annual events are held to deliver messages about the value of public service and acknowledge public accomplishments.
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SOC 2 HIPAA Compliance: The Process at Rave and Result

SOC2 was developed by the American Institute of CPAs (AICPA) and defines criteria that service providers should have in place to manage and protect customer data. SOC 2 helps Rave demonstrate our due diligence and commitment to protecting customer data and maintaining an available and secure SaaS solution.
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Is Virtual Learning Preparing Students for Remote Work?

In the past year, students across the United States had to make major adjustments to their learning styles because of the COVID-19 Pandemic. While virtual learning has come with many educational detriments, could it be preparing students for a future of remote work?
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The Impact of COVID-19 on Healthcare Service Worker Safety

According to RegisteredNursing.org, more than 20 percent of coronavirus cases in some states are among healthcare workers; and, whereas most media attention relating to the impact of COVID-19 on healthcare workers has been focused on direct care workers (i.e., doctors and nurses), relatively little attention has been given to the impact on healthcare service workers.
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A Day in the Life of a Hospital Emergency Manager

A hospital emergency manager is an individual responsible for the overall planning and response to emergencies that can affect the healthcare organization and communities that rely on it.
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Accelerating Appropriate 911 Responses in Mental Health Crises

The issue of 911 responses to mental health crises dates from the 1970s when a combination of factors led to the systematic mass closing of state-run residential psychiatric hospitals. Lack of adequate support resulted in an increase in crime, arrest rates, incarceration, and homelessness among the mentally ill.

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