Challenges We Solve

March 16, 2021

How to Use Mass Notification With A Remote Workforce

Prior to the COVID-19 pandemic, freelancers were projected to make up the majority of the workforce by 2027, as more companies embrace flexible work schedules, according to a study conducted by the Freelancer’s Union.

March 15, 2021

What to Know about the 2021 Update to the FSA Campus Safety Handbook

In October 2020, the Department of Education announced it was rescinding the Handbook for Campus Safety and Security Reporting and replacing it with an appendix to the Federal Student Aid (FSA) Handbook.

March 11, 2021

Why Public Agencies Should Take Care Promoting 988

988 is the Federal Communications Commission's approved crisis resource telephone number for individuals experiencing a mental health crisis. The primary purpose of the 988 service will be to prevent mental health crises escalating into emergencies – not to respond to emergencies caused by an individual in crisis.

March 10, 2021

Tips to Prepare for a Successful Joint Commission Accreditation Survey

These tips will help healthcare organizations succeed in passing their survey to achieve Joint Commission Accreditation.

masked crowd waiting in line for vaccine

March 9, 2021

Overcoming Vaccine Distribution Challenges in Your Community – Webinar Recap

Vaccine distribution in many communities across the United States has been challenging. Hear how some state and local agencies are using technology to improve communication.

mental health spelled out in scrabble pieces

March 4, 2021

Accelerating Appropriate 911 Responses in Mental Health Crises

The issue of 911 responses to mental health crises dates from the 1970s when a combination of factors led to the systematic mass closing of state-run residential psychiatric hospitals. Lack of adequate support resulted in an increase in crime, arrest rates, incarceration, and homelessness among the mentally ill.

man wearing mask in front of office building

March 2, 2021

The Role of Technology in the 5 “E’s” of Corporate Safety

Although the 5 E's of corporate safety can vary between training organizations, they generally follow the sequence of Education, Engagement, Engineering, Enforcement, and Evaluation.

February 25, 2021

How to Overcome Public Safety Challenges and Build Community Trust

Residents want to know what’s going on and what actions to take when an adverse event strikes, as well as stay updated. But it’s challenging for state and local agencies to get the information out to their communities.

healthcare worker wearing mask standing in front of hospital

February 24, 2021

Why Healthcare Facilities Need to Reevaluate their Emergency Messaging System

Even as the industry battles ongoing challenges related to the coronavirus, the pandemic has swiftly transformed healthcare’s communication needs and priorities.

Serious Caucasian Businesswoman In Formal Wear Checking Notification On Mobile

February 23, 2021

What is SMS Opt-In for Mass Notification Systems?

SMS opt-in requires individuals wishing to be included in a notification database to text a keyword to a short code number. Lean about other uses for SMS opt-in such as notifications and alerts to temporary visitors at tourist attractions, concerts and more.

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