State & Local

masked crowd waiting in line for vaccine

March 9, 2021

Overcoming Vaccine Distribution Challenges in Your Community – Webinar Recap

Vaccine distribution in many communities across the United States has been challenging. Hear how some state and local agencies are using technology to improve communication.

mental health spelled out in scrabble pieces

March 4, 2021

Accelerating Appropriate 911 Responses in Mental Health Crises

The issue of 911 responses to mental health crises dates from the 1970s when a combination of factors led to the systematic mass closing of state-run residential psychiatric hospitals. Lack of adequate support resulted in an increase in crime, arrest rates, incarceration, and homelessness among the mentally ill.

February 25, 2021

How to Overcome Public Safety Challenges and Build Community Trust

Residents want to know what’s going on and what actions to take when an adverse event strikes, as well as stay updated. But it’s challenging for state and local agencies to get the information out to their communities.

Serious Caucasian Businesswoman In Formal Wear Checking Notification On Mobile

February 23, 2021

What is SMS Opt-In for Mass Notification Systems?

SMS opt-in requires individuals wishing to be included in a notification database to text a keyword to a short code number. Lean about other uses for SMS opt-in such as notifications and alerts to temporary visitors at tourist attractions, concerts and more.

December 2, 2020

What is the Role of a Public Information Officer (PIO)?

Public information officers (PIOs) have an extremely important duty in sharing critical information with communities in order to save lives and protect property.

fist in the air during a social unrest march

October 28, 2020

Preparing Your Community for Social Unrest: How Technology Solutions Can Help

Preparing for social unrest amid these trying times requires coordination and collaboration between several state and local agencies.

October 1, 2020

CARES Act Funding for Municipalities – Where’s the Money Going?

The U.S. Department of the Treasury recently announced the distribution of $150 billion of CARES Act funding for municipalities. States and eligible units of local government will share $139 billion. Learn how the money is being allocated state by state.

August 26, 2020

Preventing the Spread of COVID-19 Misinformation

If you’ve been browsing the internet you’ve likely come across misinformation about the coronavirus. It's key for government leaders to prevent the spread of rumors.

hands stacked together wearing protective gloves

August 5, 2020

What are Strike Teams and how do they Minimize COVID-19 Hot Spots in Communities?

Most states have rapid response units tasked with responding to community outbreaks of COVID-19 and minimizing the impact of the virus. While not all rapid response units are assigned the title of “strike team”, they all do much the same thing - albeit on different scales.

elderly couple sitting together on bench

July 29, 2020

How Mass Notification Helps to Identify and Communicate with Your At-Risk Population

Notifying residents about a public health emergency. Evacuating them before a wildfire or a hurricane strikes. Initiating rescue efforts to a flooded neighborhood. Providing comfort to the community after an active assailant incident. Safeguarding community members is one of many priorities for emergency managers, 9-1-1 teams, first responders, public health personnel and local government officials.

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