STREAMLINE COMPLEX 9-1-1 CALLS WITH RAVE LINK

Rave Link is a secure and interoperable solution for public safety agencies to speed response, alert key stakeholders, and collaborate across jurisdictions during complex incidents.

Get a Demo

Simplified Notifications & Response Management

Public safety and emergency response are collaborative by nature. Rave Link gives 9-1-1 dispatchers, first responders and all emergency service agencies involved the situational awareness and information they need to respond more effectively, collaboratively, and cohesively to critical incidents.

Whether a mental health situation, active assailant, or weather emergency, there are many moving parts. Rave Link allows you to give advanced notice, allocate resources, and communicate better with the key leaders in your agency. Directly within the Rave platform, provide visibility and share relevant information like never before to:

Reduce human errors with reminders, prebuilt checklists, and more
Ensure key stakeholders receive critical notifications that impact them
Provide multi-agency coordination to share and request resources

Features

Secure Public-Safety Grade
- No dependence on single agency to host and manage data (including public records requests)
- Best in class up-time and availability
- Lower total cost of ownership with each agency managing a single secure data connection
- Solution does not break when a single-node/agency breaks their integration
- CJIS-compliant
- Multi-tenant cloud aggregation hub
Support for CAD Incidents
- Easy deployment and integration
- Support for most all CAD systems, including XML, JSON or stored procedure integration methods
AVL Support
- Out of the box support for 20+ systems
Map Localized Definitions Into EIDO
- Each agency sees incident data in their own format and terms
- Cross agency reporting standardization
- Standards-based APIs available for use by other third-party systems
Secure User Management
- Permissioning model with agency control over data viewing rights
- Only share incidents you are comfortable sharing
- No need to manage individual permissions
Web-Based Incident Mapping
- Improved cross-jurisdictional and agency situational awareness
- Permission-based viewing of incidents across authorized agencies
Real-Time CAD Data Search
- Improve responder safety with real-time visibility into regional incidents (e.g., vehicles of interest)
- Speed investigative research process
Rules-Based Notifications
- SMS, voice, email or app-based call-out notifications based on rules leveraging any elements in CAD incident data
- Best in class speed of deliverability and reliability
- 2-way notifications and responses
- Escalation rules
Extended Dispatch Workflows
- Seamless integration of supervisor tasks lists to ensure compliance
- Easily define automated people or system notifications based on situational parameters

Rave Link Features

Situational Awareness

Coordinate with other agencies and stakeholders
Support executive decision making and coordination of information
Automatically determine and transmit the geographic location of a vehicle

police officer standing in front of police car

Extended Dispatch Workflows

Automatically trigger multi-step follow up events
Ensure your Standard Operating Procedures are followed during complex emergencies
Coordinate communication between multiple parties

Cross Jurisdiction Data Sharing

Optimize Communication

Automatically alert key stakeholders about relevant incidents
Notify supervisors when responder availability is low
Get the right information, to the right people, at the right time

Benefits of Rave Link

Improved first responder safety and increased situational awareness for incidents across jurisdictions, such as a multi-alarm fire, major interstate crash, active string of crimes, severe weather, active pursuit of wanted person, missing person search and more

Reduced time transferring calls and providing follow up information manually with easy-to-use task management tools

Best-in-class speed, deliverability and reliability of notifications via SMS, voice, email or applications based on automated rules leveraging any elements in the CAD incident data

Support for expanded or alternate dispatch workflows, including mental health or domestic violence incidents

Lower total cost of ownership with cloud-based hosting and a single secure connection to a data hub

Rave Link Frequently Asked Questions

What is Rave Link?
What is CAD?
What are the key features of Rave Link?
- Increased situational awareness across jurisdictions
- Improved officer safety
- Reduced time transferring calls or incident data between agencies
- Powerful rules-based notifications
- Support for expanded / alternate dispatch workflows
What problem is this solving?

The need to seamlessly share situational intelligence across agency boundaries to speed response, reduce crime and improve responder safety but are hampered by existing technology solutions.

Sharing relevant CAD-incident data across jurisdictions or even within a region between agencies is difficult. Data definitions vary across CAD systems with no commonly adopted format and Point-to-Point CAD integrations are costly and fragile, breaking when any agency upgrades or modifies a component.

CAD call-outs or rules based notifications support very limited use cases and are not public safety grade in reliability, resulting in either notification fatigue or unreliable service forcing dependence on other communication modes.

Existing solutions for CAD interoperability are expensive. Many solution vendors have a vested interest in expanding the use of their systems instead of actually enabling true data sharing and interoperability either between other CAD systems or third-party tools.
What CADs does this work with?

Trusted by Thousands of Organizations

Thousands of customers trust Rave to help protect their employees, students, and residents. Our customers include some of the largest communities, most respected companies, and best known colleges and universities in the world.

Learn More About Rave

montgomery-county-texas-homepage-feature

Customer Success Story

Better Communication Leads to Faster Emergency Response Times and Safer Communities in Texas

Read the Story

Product Features Sheet

Shared Situational Awareness For Public Safety And Schools

Download Now

Blog

Community Safety: Preparing for Increased Threats to State and Local Buildings

Read The Blog

Report

2023 Report: The State of Retail Worker Safety

View the Report

Talk With An Expert

Discover our prepackaged solutions or configure a package that’s right for your community, company, K-12 schools and higher education system. Learn how you can be up and running in days, take advantage of unlimited emergency usage, and benefit from unbeatable performance and customer satisfaction.